Frequently Asked Questions
Everything you need to know about shopping with Henry Outfitters.
What is your standard shipping policy?
We offer free standard shipping on all orders over $75. For orders below this amount, a flat rate of $7.95 applies. Most orders are processed within 1-2 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with tags attached. Visit our Return Portal to generate a prepaid shipping label.
How can I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your garments sustainably sourced?
At Henry Outfitters, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with Fair Trade certified factories.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress.